Policy

Refund & Cancellation Policy

At Cloud 8 Financial Services, we are committed to providing professional, personalized financial consulting and credit repair services. Because each client's financial situation is unique, we begin investing time, expertise, and resources immediately upon enrollment. Please review our refund and cancellation policy carefully before purchasing our services.

01. Service Cancellation & Refunds

Clients may cancel their enrollment and request a full refund within two (2) calendar days of the initial enrollment date, provided that no services have been performed or benefits have been provided.

To request a cancellation, you must submit a written request to:
Email: [email protected]

Requests received after the two (2) calendar-day cancellation period, or after services have commenced,

are non-refundable due to the customized nature of our services.

02. Credit Repair Services

Credit repair is a process that requires time and cooperation between the client, creditors, and credit bureaus. Cloud 8 Financial Services does not guarantee specific outcomes, including the removal of negative items, increases in credit scores, approval for financing, or any other financial result.

Fees paid compensate Cloud 8 Financial Services for professional services rendered and are not contingent upon the outcome of the credit repair process.

03. Financial Consulting Services

Fees for financial consulting, coaching, budgeting, business consulting, or other advisory services are earned as services are provided and are generally non-refundable once services have begun.

If you choose to discontinue services after the cancellation period, you may do so at any time by providing written notice.

Cancellation will stop future scheduled services, but it does not entitle you to a refund.

04. Digital Products

Due to the immediate availability and accessibility of digital products, including downloadable templates, e-books, guides, courses, worksheets, and other digital materials, all digital product sales are final and non-refundable.

If you believe a digital product is defective, inaccessible, or materially different from its description, please submit a written request within one (1) calendar day of purchase to:
Email: [email protected]

Any exception to this policy will be made solely at the discretion of Cloud 8 Financial Services.

05. Refund Processing

If a refund is approved, it will be processed using the original method of payment within 7–10 business days. Depending on your financial institution, additional processing time may be required before the funds appear in your account.

06. Chargebacks

We encourage clients to contact Cloud 8 Financial Services directly to resolve any concerns before initiating a chargeback or payment dispute. Filing a chargeback for services that were provided or agreed upon may delay the resolution process and may require documentation supporting the services rendered.

07. Client Responsibilities

Clients are responsible for providing accurate and complete information necessary to perform services. Delays or failure to provide requested documentation do not qualify for a refund.

08. Policy Changes

Cloud 8 Financial Services reserves the right to modify this Refund & Cancellation Policy at any time. Any updates will apply to future purchases and will be posted on our website or otherwise made available to clients.

09. Contact Information

If you have any questions regarding this policy or wish to request a cancellation, please contact us at:

Cloud 8 Financial Services
Email: [email protected]
Phone: (281) 607-7094
Website: https://cloud8financial.com/

By purchasing, enrolling in, or using any services or products offered by Cloud 8 Financial Services, you acknowledge that you have read, understood, and agree to the terms of this Refund & Cancellation Policy.

We help you start again fresh so you can enjoy the benefits of credit all over again.

Credit Consulting · Austin, Texas

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